With DISANO Project, you receive a waterproof floor covering, which must be fully glued down by a professional installer at your premises.
Other design floors from HARO are also suitable for a full glue-down installation by an expert, such as the waterproof DISANO Saphir, DISANO Smart Aqua and DISANO Classic Aqua. Thus, DISANO Classic Aqua as well as DISANO Smart Aqua can be used in wet rooms.
Due to their highly swell-proof AquaReject coreboards, the design floors DISANO Classic Aqua and DISANO Smart Aqua are also approved for installation in wet rooms in accordance with A0. These floors offer additional moisture protection, but still contain a portion of wood. Generally, this could react to moisture.
Therefore, strict adherence to installation instructions is absolutely necessary! Adherence to the moisture content limit for the subfloor as well as the use of an additional vapor barrier constitute the prerequisite for a satisfactory installation result. Installation instructions can be found in every other package or can downloaded here.
Please note that a glue-down installation of DISANO products is only possible with the variants DISANO Saphir, DISANO Classic (with Aqua Shield treatment), DISANO Classic Aqua, DISANO Smart Aqua and DISANO Project.
Our sample service is currently only available in the countries .
Right of cancellation / cancellation policy
When you make a purchase in our shop as a consumer, you can cancel the agreement as follows:
You have the right to cancel this agreement within a period of fourteen days without giving any reason. The cancellation deadline is fourteen days from the date on which you or a third party named by you, which is not the consignor, has taken possession of the final goods. To exercise your right of cancellation, you must inform us
of your intention to cancel this agreement by way of unambiguous declaration (e.g. a letter sent by post, fax or e-mail). You can but do not have to use the enclosed sample cancellation form for this purpose. If you decide to avail yourself of this option, we will send you confirmation of the receipt of such cancellation (e.g. by e-mail) without delay. To exercise the right of cancellation, it will suffice to send notification of the right of cancellation prior to expiry of the cancellation deadline.
Consequences of cancellation If you cancel this agreement, we will refund you any payments we have received from you, including the cost of delivery (with the exception of any additional costs accrued from choosing a different type of delivery than the most favourable standard delivery option offered by us), immediately and at the latest within fourteen days from the date on which the notification of your cancellation of this agreement has been received by us. In case of such a refund, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged as a result of such a refund. We can refuse the refund until we have received the returned goods or until you have proved that you have returned the goods, whichever is earlier. You must return or surrender the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the cancellation of this agreement. The deadline is met if you send the goods before the period of fourteen days expires. You bear the immediate cost of returning the goods.
You shall only be liable for any diminished value of the goods
resulting from handling other than what is necessary to ascertain the nature and functioning of the goods.