All information at a glance - quick and easy. In the HARO Download Center you can comfortably and quickly download all the documents you need. Whether you are looking for installation instructions for you HARO Laminate Floor or you need more information on the optimal maintenance of your HARO Parquet Floor: the necessary information is available in the HARO Download Center. It also provides the appropriate documents concerning warranty, the material safety sheet and technical information.
Find the floor of your dreams with the HARO Floor Studio. With only a few clicks you can switch between different room scenes, change the wall color, compare two different floors and even share it with your friends and family. Or simply use the new HARO CloudTV and mirror your latest floor selection in real time on another computer. Get started, test the HARO Floor Studio and discover your new floor today.
Discover how easy it can be to calculate the correct quantity of flooring required for your project. Especially in rooms that are not a classic rectangular shape, it is easy to forget one or other surface and buy too little parquet or laminate as a result. The HARO area calculator assists you here in calculating the required floor surface. Naturally always taking account of any wastage that has to be allowed for when installing any floor. Why not try out the HARO area calculator yourself right now.
When visiting the HARO website you will repeatedly find certain technical terms and names. Unfortunately, this cannot be avoided completely. To help you understand what the various terms and names mean, we have developed the HARO Floor Dictionary. Here you can find explanations of the various technical terms from the world of parquet, laminate and flooring in general, ranging from "aquaShield" to "Wischwiesel".
Our sample service is currently only available in the countries Austria und Germany .
Shipping costs to Austria : 8,33 € all-inclusive rate Shipping costs to Germany : 4,76 € all-inclusive rate
Right to withdraw/Withdrawal instructions
When you place an order in our shop as a consumer, you may withdraw from the agreement as follows:
You have the right to revoke this agreement within fourteen days without providing a reason. The withdrawal deadline is fourteen days, beginning on the day on which you or your representative, who is not the carrier, receives the last goods into your possession. In order to exercise your right to withdraw, you must inform us of your decision to revoke this agreement at
by means of a clear, unambiguous statement (e.g. a letter sent by mail, fax or email). You may used the enclosed sample withdrawal form, but it is not mandatory. If you exercise this option, we will send you confirmation of receipt of such withdrawal without delay (e.g. by email). To ensure compliance with the withdrawal deadline, it is sufficient that you send us notification that you will exercise your right to withdraw before the withdrawal deadline.
Consequences of withdrawal If you withdraw from this agreement, we agree to return all of your payments received by us, including shipping costs (with the exception of additional costs arising should you have selected a delivery method than our default, cost-efficient standard delivery) without delay and at the latest within fourteen days, beginning with the day on which we received notification of your withdrawal from the agreement. We will use the same payment method for the refund which you used for the original transaction, unless a different agreement is reached with you; under no circumstance will we charge a fee for this refund. We can refuse the refund until we have received the returned merchandise or until you have provided proof that you have returned the merchandise, whichever happens sooner. You agree to return or hand over the merchandise without delay and at the latest within fourteen days in any case, beginning with the day on which you notify us of your withdrawal from the agreement. The deadline is maintained if you send us the merchandise before expiry of the fourteen day deadline. You shall accept the costs associated with the return shipping of the merchandise.
You are only responsible for any diminished value of the merchandise if this diminished value can be traced back to handling other than what is necessary to ascertain the nature and functioning of the goods.