All information at a glance - quick and easy. In the HARO Download Centre you can comfortably and quickly download all the documents you need. Whether you are looking for installation instructions for you HARO Laminate Floor or you need more information on the optimal maintenance of your HARO Parquet Floor: the necessary information is available in the HARO Download Centre. It also provides the appropriate documents concerning warranty, the material safety sheet and technical information.
Find the floor of your dreams with the HARO Floor Studio. With only a few clicks you can switch between different room scenes, change the wall colour, compare two different floors and even share it with your friends and family. Or simply use the new HARO CloudTV and mirror your latest floor selection in real time on another computer. Get started, test the HARO Floor Studio and discover your new floor today.
Discover how easy it can be to calculate the correct quantity of flooring required for your project. Especially in rooms that are not a classic rectangular shape, it is easy to forget one or other surface and buy too little parquet or laminate as a result. The HARO area calculator assists you here in calculating the required floor surface. Naturally always taking account of any wastage that has to be allowed for when installing any floor. Why not try out the HARO area calculator yourself right now.
When visiting the HARO website you will repeatedly find certain technical terms and names. Unfortunately, this cannot be avoided completely. To help you understand what the various terms and names mean, we have developed the HARO Floor Dictionary. Here you can find explanations of the various technical terms from the world of parquet, laminate and flooring in general, ranging from "aquaShield" to "Wischwiesel".
Our sample service is currently only available in the countries .
Right of cancellation / cancellation policy
When you make a purchase in our shop as a consumer, you can cancel the agreement as follows:
You have the right to cancel this agreement within a period of fourteen days without giving any reason. The cancellation deadline is fourteen days from the date on which you or a third party named by you, which is not the consignor, has taken possession of the final goods. To exercise your right of cancellation, you must inform us
of your intention to cancel this agreement by way of unambiguous declaration (e.g. a letter sent by post, fax or e-mail). You can but do not have to use the enclosed sample cancellation form for this purpose. If you decide to avail yourself of this option, we will send you confirmation of the receipt of such cancellation (e.g. by e-mail) without delay. To exercise the right of cancellation, it will suffice to send notification of the right of cancellation prior to expiry of the cancellation deadline.
Consequences of cancellation If you cancel this agreement, we will refund you any payments we have received from you, including the cost of delivery (with the exception of any additional costs accrued from choosing a different type of delivery than the most favourable standard delivery option offered by us), immediately and at the latest within fourteen days from the date on which the notification of your cancellation of this agreement has been received by us. In case of such a refund, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged as a result of such a refund. We can refuse the refund until we have received the returned goods or until you have proved that you have returned the goods, whichever is earlier. You must return or surrender the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the cancellation of this agreement. The deadline is met if you send the goods before the period of fourteen days expires. You bear the immediate cost of returning the goods.
You shall only be liable for any diminished value of the goods
resulting from handling other than what is necessary to ascertain the nature and functioning of the goods.
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